(eamcc via storify) As of Friday afternoon, August 26th, Twitter trending is all about Hurricane Irene. “Saturday AND Sunday” rises to the preferred “code.” It’s fascinating to see how enterprises post news and demonstrate customer care (CRM) with a call to action.
Irene update: The city is now under a hurricane watch. Damaging winds and flooding are expected late Saturday night and Sunday
What’s your experience of emergency customer care?
Did any organization demonstrate outstanding care via e-mail alerts, tweets, or other notices? Please post your experience here. Simply log in with via your WordPress, Facebook, or Twitter account. Best, E.
P.S. Thoughts go out to all who are dealing with the aftermath.